postheadericon How to Outsource

Outsourcing tasks is one of the strategies that companies use to keep costs of essential functions as low as possible. When the right outsourcing partners are chosen, the end result is that those tasks are performed efficiently and the business benefits from the expertise of those partners. Choosing the right partners requires understanding what needs the outsourcing will meet, how the partners go about accomplishing those tasks and determining if those policies and procedures are in harmony with the corporate culture of the client.

How to Outsource

1 Determine which tasks could be outsourced and save the company money. Many companies find that outsourcing payroll tasks helps to reduce accounting expenses significantly. In like manner, companies also tend to find that outsourcing customer service and support makes it possible to still help clients with questions and concerns without maintaining a full time customer service staff. Identifying what tasks to outsource as well as the outsourcing benefits the company will reap sets the stage for finding the right outsourcing partners.

How to Outsource

2 Set the qualifications for the outsource partner. The idea is to secure a partner who is capable of performing the assigned tasks in a manner that will enhance your business, not to place limitations on the company’s productivity. Payroll services should be able to manage all withholding and deliver payroll to employees without delays, while customer service providers should be able to follow your guidelines for interacting with customers.

How to Outsource

3 Identify potential outsource partners. Gather names of possible partners from your connections with local chambers of commerce, business associations and even Internet searches. Limit the list of partners who seem to provide the benefits you have in mind and have a reputation for providing a high level of support to their clientele.

How to Outsource

4 Interview those prospects. Take the time to contact each one and discuss your needs. All prospects that provide responses that are direct, clear, and indicate they understand what you need and can meet those needs remain on the list. Any contacts that seem vague or evasive in their responses can be eliminated from the list.

How to Outsource

5 Send out a request for proposal, or RFP to those qualified prospects. Doing so allows you to review information about each prospect side-by-side, ultimately narrowing the selection down to 1 partner who is highly likely to meet your needs.

How to Outsource

6 Contract with the outsource partner of choice. After reviewing the terms of the contract to make sure the pricing and other key components within the agreement are in harmony with the information provided in the proposal, finalize the partnership and begin enjoying the benefits that come with outsourcing essential tasks to the right partner.

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